Veteran Services

Veterans Service Center- University Center, BASS Rm 132
7101 University Ave
Texarkana, TX 75503
Phone: 903-334-6602
Fax: 903.223.3140
Email: Veterans@tamut.edu

Hours of Operation

Monday-Friday
8:00am - 4:30pm

The Veteran Services Center (VSC) at Texas A&M University-Texarkana assists United States military members (Active Duty, Reserve, and National Guard), veterans, and their eligible dependents in achieving their academic goals through support and services leading to a seamless transition from military to civilian life. Information and benefits counseling are available in the VSC, BASS Rm 132, by visiting the Veteran Services Center webpage or by emailing veterans@tamut.edu.

Enrollment is certified to the appropriate agency upon request of the student. Any student enrolled at A&M-Texarkana who is eligible for VA Educational Benefits or State of Texas military education benefits should visit the VSC to determine the documents to validate eligibility for benefits.

Military Education Transcripts

In addition to civilian education transcripts, military students must have their military education transcript sent to the Texas A&M University-Texarkana Office of Admissions for evaluation.

  • Students who served in the Army, Navy, Marine Corps, or Coast Guard (Active Duty, Reserve or National Guard) should submit a Joint Service Transcript.
  • Students who served in the Air Force (Active Duty, Reserve or National Guard) should submit a Community College of the Air Force transcript.

Please contact the Veteran Services Center at 903-334-6602 or veterans@tamut.edu (Veterans@tamut.edu) for assistance with requesting military transcripts.

Priority Registration

During registration periods, registration for classes is opened to students based on classification. The first phase is opened to doctoral, graduates, and seniors, then juniors, then sophomores, and followed by freshmen. All continuing military affiliated students will be eligible to register starting with the first phase of registration regardless of their classification. This will be achieved through an Alternate Registration pin that will be provided by the School Certifying Official. Emails will be sent to the students' ACE email account to prepare for registration prior to the registration period. All military affiliated students may be eligible for priority registration regardless of use of Veteran education benefits.

Military-affiliated students are encouraged to register early to allow ample time to submit required benefit documentation to the Veteran Services Center (VSC), ensuring timely processing and benefit disbursement. Please contact the A&M-Texarkana Veteran Services Center at 903-334-6602 or veterans@tamut.edu (Veterans@tamut.edu) for more information on priority registration.

Campus Locations

Classes are offered at the following locations:

• Main campus: 7101 University Avenue, Texarkana, TX 75503

• Texas A&M University-Texarkana at Northeast Texas Community College: 2886 FM 1735, Chapel Hill Rd., Mt. Pleasant, TX 75455

• Texas A&M University-Texarkana at RELLIS: 3100 TX-47, Bryan, TX 77807

Benefits Certification

Students who are using VA or State of Texas education benefits must ensure they provide accurate information and eligibility documents to the Veteran Services Center (VSC). It is important to note that students must specifically request certification each semester, as the VSC will not automatically process benefits. Any changes to your major/minor, academic schedule, address change, or benefits eligibility must be provided to the VSC as soon as possible so they can assist with updating the VA and State of Texas in a timely manner. Such changes have the potential of creating a balance on your student account and/or a debt with the VA so timely and accurate updates are critical.

Federal Veterans Education Benefits through the Department of Veterans Administration (VA):

Eligibility criteria and information for each chapter is available by clicking on the benefit title below.  Additional information is available on the U.S. Department of Veteran Affairs Education and Training website.  To calculate your VA benefits while attending and to research approved programs, visit the VA GI Bill® Comparison Tool website.

Housing Allowance (CH33):

Chapter 33 military housing allowance is calculated using the Zip Code of the university (75503) at E-5 with Dependents. To obtain the current rate, use the BAH Calculator on the Defense Travel Management Office (https://www.defensetravel.dod.mil/site/bahCalc.cfm) website. Chapter 33 students who are enrolled less than full-time or only in online courses will receive a prorated amount. Additionally, it is important to note that Chapter 33 students must be enrolled in greater than half time to receive the housing allowance.

General Forms Requirements:

To ensure your benefits are managed efficiently and accurately with the VA, the following forms need to be provided to the VSC.  This is a general list as some benefits will require special documents.

  • Certificate of Eligibility: this document is obtained from the VA Education Regional Office or online via at VA education webpage. 
  • DD214, Certificate of Release or Discharge From Active Duty, Member 2 or higher version (not Member 1): this document is required to assess “Covered Individual” status under the Veterans Access, Choice and Accountability Act of 2014.
  • Request for Certification:  this document is required every semester you want to use your benefits.  Your enrollment will not automatically be submitted to the VA.

For CH33 students to receive the book stipend prior to the start of the term, all required documents should be submitted at least 30 days prior to the first day of the term. For CH31 students to obtain their textbooks and supplies, our TAMUT bookstore must receive an authorization from the VR&E Counselor so the students should help communicate this requirement to their counselor. Contact the VSC for information concerning specific forms required and assistance with obtaining and completing all documents.

Post-9/11 GI Bill® Yellow Ribbon Program

Texas A&M University-Texarkana is a Post 9-11 Yellow Ribbon Program participant.  If you are classified as a nonresident student and are not a “covered individual” per the Choice Act Section 702, you may be eligible to participate in the Yellow Ribbon Program.  Texas A&M-Texarkana has agreed to accept 35 students per year, on a first come-first serve basis, in the Yellow Ribbon program.  Visit the VA Education and Training Yellow Ribbon Program website for eligibility criteria and additional information.  Contact the VSC to sign up for the Yellow Ribbon Program. 

Allowing Veterans to Attend or Participate in Course Pending VA Payment:

In accordance with Title 38 US Code 3679(e), Texas A&M University-Texarkana adopts the following additional provisions for any student using VA CH33, Post 9-11 G.I. Bill®, or VA CH31, Veteran Readiness and Employment benefits, while payment to the institution is pending from VA.  TAMUT will not:

  • Prevent the student’s enrollment;
  • Assess a late penalty to the student;
  • Require the student to secure alternative or additional funding;
  • Deny the student access to any resources (access to classes, libraries, or other institutional facilities) available to other student who have satisfied their tuition and fee bills to the institution.

However, to qualify for this provision, such students may be required to:

  • Produce the VA Certificate of Eligibility (COE) by the first day of class;
  • Provided a Request for Certification;
  • Provide additional information needed to properly certify the enrollment as described in other institutional policies;
  • Complete a Texas Veterans Commission Tuition Payment Deferment form (see section titled "Tuition Deferment for Veterans and Family Members”.  
Veterans Access, Choice, and Accountability Act of 214 (Choice Act):

Texas A&M-Texarkana is compliant with all requirements of Section 702 of the Choice Act. This section requires VA to disapprove programs of education for payment of benefits under the Post-9/11 GI Bill® and Montgomery GI Bill®-Active Duty at public institutions of higher learning if the schools charge “covered individuals” tuition and fees in excess of the rate for resident students for the terms beginning after July 1, 2015.

Section 301 modified the Choice Act to include CH31, VR&E students, "Covered individual status beginning March 31, 2019. The Colonel John M. McHugh Tuition Fairness for Survivors Act further amended Section 702 to include CH35 beneficiaries "Covered Individual" status beginning August 1, 2022.

A Covered Individual is defined in the Choice Act as:

  • A Veteran who lives in the state in which the institution of higher learning is located (regardless of his/her formal state of residence) and enrolls in the school after discharge from a period of active duty service of 90 days or more.
  • A spouse or child using transferred benefits who lives in the state in which the institution of higher learning is located (regardless or his/ her formal state of residence) and enrolls in the school after the transferor's discharge from a period of active duty service of 90 days or more.
  • A spouse or child using benefits under the Marine Gunnery Sergeant John David Fry Scholarship who lives in the state in which the institution of higher learning is located (regardless of his/her formal state of residence) and enrolls in the school following the Service member’s death in the line of duty after serving a period of active duty service of 90 days or more. 

Individuals who initially meet the requirements above will maintain “covered individual” status as long as they remain continuously enrolled at the institution of higher learning. Texas A&M-Texarkana will require the student to seek Texas resident status after they have been residing in the state for one year.   For more information on the Choice Act, visit the VA Education and Training website Choice Act website.  

Isakson and Roe Veterans Health Care and Benefits Improvement Act of 2020

Section 1019 of this act requires that schools be financially responsible, instead of the student, for benefits paid directly to an educational institution pursuant to the Post 9-11 GI Bill® for tuition and fees or the Yellow Ribbon program, and advance payments of initial educational assistance, without consideration of whether the overpayment was the result of the willful or negligent failure of the school. 

As a result of this act, any course dropped after Census, which is the 12th class day for fall/spring, will create a debt on the student’s university account.  The actual amount of the debt will be dependent upon the amount of money the VA will require the school to send back. This debt will have to be paid before the student will be allowed to progress to the next term. 

Exemptions for Texas Veterans Under the Hazlewood Act

Under the Hazlewood Act, many Texas Military Members and Veterans may be eligible for tuition and fee exemption for up to 150 semester hours. Under certain circumstances, the Hazlewood Exemption may be transferred to the military veteran’s spouse and/or children.  Eligibility criteria are available in the VSC or at the Texas Veterans Commission website. Applications for the exemption are available in the VSC.

Per Texas Education Code §54.2001, if the student is a continuing or transfer student, they must meet the GPA requirement of the institution’s satisfactory academic progress policy in a degree or certificate program as determined by the institution’s financial aid policy. For undergraduate students, satisfactory GPA is 2.0 or higher, and for graduate students, satisfactory GPA is 3.0 or higher. If the GPA falls below this level, the use of the Hazlewood Exemption may be suspended until meeting satisfactory requirements. The TAMUT Financial Aid SAP policies apply in these situations to include the option of submitting an appeal in the event of extreme mitigating circumstances resulting in substandard progress.

General Forms Requirements

There are three categories for the Hazlewood Exemption: Veteran, Dependent Spouse and Child, and Legacy. Each category will require a different set of forms but the main document to determine eligibility is the Veteran’s DD214, Certificate of Release or Discharge From Active Duty, member 2 or higher copy. A Request for Certification and updated TVC Hours Log is required every semester you want to use the exemption. The Hazlewood Exemption is not automatically applied. Contact the VSC for other specific requirements.

Use of VA Benefits/Hazlewood Exemption with Financial Aid

VA education benefits and the State of Texas Hazlewood Exemption can be used concurrently with financial aid. Therefore, it is encouraged for military affiliated students to apply for financial aid as soon as the school year FAFSA application window opens (October 1st). Facts to keep in mind:

  • VA Education benefits: do not include VA education benefits in the income section of the FAFSA as this will reduce your need-based financial aid amount. Any tuition and fee amount paid directly to the school by the VA will be applied to your account prior to grants and loans being applied if you provide your documents to the Veteran Services Office early for processing.
  • Hazlewood Exemption: the exemption is considered a resource and will affect your financial aid award. Because the amount cannot be projected for the year as the exemption amount is based on each semester’s actual enrollment, it is important for the exemption to be applied to your account prior to your financial aid being released. Thus, you should contact the Veteran Services Office as soon as possible to process your exemption to avoid being over-awarded by the financial aid office.

Tuition Deferment for Veterans and Family Members

Per Texas H.B. 846, 85th Legislature, “an institution of higher education may not impose additional fees, obligations, or burdens concerning payment or registration on a student eligible for state or federal military related student financial assistance programs for military veterans or their family members that are not otherwise required by those programs to be imposed for the purpose of receiving that assistance.”

If your VA or State of Texas education benefits are projected to be delayed by less than 60 days, you can elect to request a Tuition Payment Deferment through the Veteran Services Center. If approved for the deferment, you will be held in your classes for 60 days from the first class day of the term without the requirement of making a payment or initiating a payment plan while awaiting the processing of your benefits. By the end of the 60 day period, your tuition and fees are required to be paid in full. If in doubt the matter resulting in the delay of benefits will be resolved within the 60 day period, it is recommended to initiate a payment plan at the beginning of the term as the payment plan option will no longer be available at the 60 day point of the academic calendar. If your account is not paid in full, a hold will be placed on your student account which will prevent you from registering for future classes, obtaining official transcripts, and other student administrative actions. For more information or to apply for the Tuition Payment Deferment, contact the Veteran Services Center.

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at https://www.benefits.va.gov/gibill.

DOD Tuition Assistance (TA)

Texas A&M University-Texarkana is proud to support all military service members, Active Duty, Reserve or National Guard, with the use of military Tuition Assistance (TA). The Veteran Services Center staff is standing-by ready to assist you navigate the TA system appropriate to your branch of service. The Veteran Services Center will be your One Stop Shop to help coordinate all of your academic requirements while attending Texas A&M University-Texarkana.

Per DOD policy, a service member seeking to use TA should first contact their unit’s Education Services Officer (ESO) for approval to pursue use of TA. This approval should be obtained prior to enrolling in courses. If a service member chooses to proceed with enrollment prior to TA approval, the service member assumes full responsibility for payment of their tuition and fees if TA is disapproved.

Each military branch has its own specific TA application requirements so, after contacting your ESO, the service member should go online to your military branch virtual education center/portal for application procedures.

DOD Compliance

Texas A&M University-Texarkana complies with all requirements of the Department of Defense Voluntary Education Partnership Memorandum of Understanding as well as ED (34C.F.R. 668.71-668.75 and 668.14) relating to restrictions on misrepresentation, recruitment, and payment of incentive compensation. As part of efforts to eliminate unfair, deceptive, and abusive marketing aimed at service members, Texas A&M University-Texarkana will:

  1. Ban inducements, including any gratuity, favor, discount, entertainment, hospitality, loan, transportation, lodging, meals, or other item having monetary values of more than a de minimis amount, to any individual or entity, or its agents including third-party lead generators or marketing firms other than salaries paid to employees or fees paid to contractors in conformity with all applicable laws for the purpose of securing enrollments of service members or obtaining access to TA funds. Educational institution sponsored scholarships or grants and tuition reductions available to military students are permissible, and;
  2. Refrain from providing any commission, bonus, or other incentive payment based directly or indirectly on securing enrollments or federal financial aid (including TA funds) to any persons or entities engaged in any student recruiting, admission activities, or making decisions regarding the award of student financial assistance, and;
  3. Refrain from high-pressure recruitment tactics such as making multiple unsolicited contacts (3 or more), including contacts by phone, email, or in- person, and engaging in same-day recruitment and registration for the purpose of securing service member enrolments.
Transfer Credits

Military service members requesting to use Tuition Assistance, or any VA education benefit, must submit an official copy of their military education transcript, Joint Services Transcript or Community College of the Air Force transcript, in addition to any other civilian college or university attended. Credits earned at another regional accredited institution are accepted as recorded on the official transcript. However, because of differences in institutional degree requirements and course content, some credits transferred may not apply toward satisfying degree requirements at Texas A&M University-Texarkana. Military transcripts will be evaluated utilizing the American Council on Education’s Guide to Evaluation of Education Experiences in the Armed Services. For more detailed information about TAMUT’s transfer credits policy, visit the Transfer Credit Policy section of the TAMUT catalog. For information on how to request your Joint Services Transcript or Community College of the Air Force transcript, please email Veterans@TAMUT.edu.

Articulation of credits from both civilian and military education transcripts will occur at the time of admission to the university. All credits will be reflected on the DegreeWorks Evaluation and Planning tool which is available to students in their Web For Students portal. DegreeWorks can be used to track academic progress towards a degree, review the requirements satisfied, and plan the courses yet to be taken to complete the remaining program requirements.

Use of Military TA with Financial Aid and VA Education Benefits:

Service members may have eligibility for DOD Tuition Assistance, VA education benefits, and Federal financial aid which may include grants, scholarships, and loans (subsidized and unsubsidized). All these benefits may be combined to fund your educational pursuit. Students should submit their FAFSA® to be considered for financial aid and discuss eligibility for VA education benefits with the Veteran Services Center where they can also receive one-on-one guidance on use of all these benefits. Students who qualify for financial aid funds and/or VA education benefits will have their Military TA benefits applied to their account prior to the application of their financial aid funds and their VA education benefits. Visit the TAMUT Financial aid webpage to learn more about financial aid and priority deadlines.

Readmission

Texas A&M University-Texarkana will promptly readmit a service member into the same academic status he or she had when last attended or accepted for admission, when program attendance was interrupted due to service obligations. The service member will need to complete an application for readmission for tracking purposes.  The service member must contact the Veteran Services Center as soon as possible to complete the required documents to coordinate the absence with all faculty members.

TAMUT complies with the Texas Higher Education Coordinating Board rules and A&M System rules to protect the readmission rights of students who withdraw from or were admitted to but did not begin attendance. Additionally, TAMUT extends readmission protections to those called to active military service and requires excused absences for students who are called to required military service for a reasonably brief duration. Various options are available to the service member as directed by TAMUS 13.99.99 Military Leave and Service for Students and TAMUT 13.99.99-H1. 

Prior to departing the university, the military member must provide a copy of their military orders or a written notice from their unit to the Veteran Services Center. The Veteran Services Center will assist with coordination with all campus offices and professors.

Drops/Withdrawals While Using Military TA:

If a student using Military TA drops a class or withdraws from all classes for a term, the university will manage refunds of TA funds as follows:

  • Up to the start date for the term, return all Military TA funds to the appropriate military service when the service member does not:
    • Begin attendance at the university or
    • Start a course, regardless of whether the student starts other courses.
  • If the Drop occurs prior to the term Census Date, all Military TA funds for the dropped course will be returned to the military service.
  • Return any Military TA funds paid for a course that is cancelled by the university.
  • For complete withdrawal from a term, the amount of Military TA that is earned is determined on a pro rata basis. For example, if you completed 30% of the period of enrollment, you earned 30% of the approved Military TA so 70% of the Military TA will be returned the military service. Once you have completed more than 60% of the period of enrollment, all approved Military TA is earned and no refund will be made to the military service.
    • To calculate the amount of earned Military TA, the VSC will divide the number of calendar days the student attended classes by the total number of calendar days in the semester (scheduled breaks of 5 days or more will be deducted out of the equation).  The resulting percentage is then multiplied by the total amount of Military TA funds that were approved by the military service prior to the beginning of the term.  The result of this calculation determines the amount of Military TA earned by the student.  Any amount exceeding the earned calculation amount must be returned to the military service.  The VSC will notify and instruct any students who owe money because the university has returned the appropriate amount to the military service.  Funds returned to the military service may result in a balance on your account, which you are then responsible for paying in accordance with the TAMUT’s refund policy.